Argus

2024

Argus

A system designed to enhance communication and safety on construction sites.

My Roles

Visual Lead

UI Lead

Prototyping Lead

Tools

Figma

Adobe Suite

Rhino

Keyshot

Categories

UX UI / Product Design

Team

Jiwon Lee, Project Manager

Fletcher Leese, Product Designer

Preetika Gulati, UX Researcher

Timi Dare, UX Researcher

Why?

Problem

1

fatal construction accident occurs every

10

mins.

The construction industry faces increased safety risks and project delays due to inefficient hazard reporting, miscommunication, and language barriers on construction sites, highlighting the urgent need for solutions.

How?

Design Process

Over 20 weeks, we conducted secondary research and user interviews, created personas and user journey maps, developed intuitive designs, iterated on them, and performed usability testing to ensure Argus is people-first. Ultimately, we delivered an innovative solution.

What?

End Product

We designed a comprehensive system that includes an AR smart visor along with a mobile and tablet interface to provide a safer construction environment, break language barriers, and increase efficiency.

Smart Visor

Working seamlessly in real-time helping inform the user of potential hazards, and enhance communication and task management.

View features

3D Site Map

Integrating 3D maps to identify hazardous zones and worker locations. Fostering better situational awareness and improved collaboration..

Tablet

Helping managers oversee site operations and enforce safety protocols
with a comprehensive interface for task management, hazard reporting, and direct worker communication.

Back

|

50%

|

Sunny

|

76ºF

20 Nov, 2023 - 15 Dec, 2024

Argus Headquarter

Task List

New Task

All

12

Today

05

To-do

In Progress

Research

Off the bat, there were a few things we had to examine

How does on-site construction work?

What kind of struggles do target users have?

How could we help to solve their challenges?

Secondary Research

Our team conducted extensive research to build a solid understanding of the construction industry. This effort was focused on gaining insight into on-site activities and identifying the challenges they present.

1/5

of all work-related deaths happen

in the construction industry in the US every year.

60,000

fatal accidents occur each year

on the construction site world wide.

67%

of employers said that miscommunications due to language barriers were leading to inefficiency.

Interviews

To gain deep insights into the construction industry, we adopted an ethnographic method, conducting primary research directly on construction sites. This hands-on approach allowed us to collect valuable, nuanced data directly from those deeply embedded in the industry.

10+

experts

- AI Product Designer @IBM

- UX Designer @Procore

- IT Project Manager @Bright View

- Construction Safety Managers

- Senior General Contractors

- Business owners

55

workers

interviewed 55 construction workers across 7 different sites in Georgia.

- 1 Metaplant (Hyundai America)

- 4 mid-size sites

- 2 small-size sites

Interview Images

Affinitization

Individual Observations

Survey Data

Interview Quotes

Collaborative Themes

Common Traits

Data Correlations

Overarching Patterns

Recurring needs, and shared characteristics across multiple themes.

User's Needs

Priorities

Pain Points

35

110

352

3

Insights

In research, we discovered the following fundamental problems ->

Communication gaps and language barriers led to frequent misunderstandings.

Safety hazards remain a major concern despite training and new equipment.

A lack of effective training systems leads to costly mistakes and inefficiencies.

Product Ideation

Figuring out the approach

To tackle these problems, we conducted an ideation session using the Crazy 8 method. This approach enabled us to develop practical, innovative solutions that directly addressed the users' pain points.

Smart Visor

Bone Conduction

LiDAR Sensors

OLED Projector

Mobile / Tablet Applications

3D Mapping Tool

Messaging System

Safety Training

Ideation and Wireframing

Site Map

Scope and structure

Onboarding

Home

Site Map

Training

Message

Profile

Hazard Report

Site Overview

Hazard Zone

Translation

Worker Location

Summary

Tasks

Tools

Common Mistakes

Contacts

Messages

Mid-Fi to Hi-Fi Prototype

Hover for Comparison

User Testing Findings

How will users behave?

With our initial concept in hand, we felt confident in our solution but it was time to step back and see what we could learn from our stakeholders. What usability issues were present? How could we optimize user experience and enhance customer satisfaction? These questions would guide our process.

The design is not sufficiently user-friendly for the practical usage scenarios of the end-users, especially for construction workers with larger hands.

Traditional UI layouts are not well-suited for the high-pressure environment of construction sites, leading to readability issues.

The user flow is overly complicated, which impedes efficient navigation and increases user confusion and errors.

Improvements

See Solution

Rethinking user experience details for better.

Optimize the design by increasing button size, spacing, and touch target areas to accommodate users with larger hands.

Redesign the UI layout with larger fonts, and clear iconography to enhance readability in diverse lighting conditions and reduce cognitive load.

Simplify the user flow by reducing the number of steps required to complete key tasks.

Consistent. With a Design System.

Based on insights gained from user research, we consolidated core user needs that drove the development of our comprehensive design system.

“Our first step is to perform a thorough inspection of your safety harness.”

Step 1

Check safety harnesses

Tasks

Improperly secured tool lanyards

Comprehensive guidance on safely and effectively utilizing angle grinders.

Project Name

Area

B

8% Behind schedule

60%

Dec 15, 2023

Nov 20, 2024

Details

Electrical Leakage

03/07/24 5:19pm

Reported

John Miller

Construction Worker

My Voice Shortcut

0:04

Call Safety Manager

0:04

Call Project Manager

0:06

Hazard Report

Translation Language

Spanish

English

Inter

Aa

Inter - Bold

Inter - Medium

Inter - Regular

Inter - Light

Headline 1 - Regular 5rem 20px

Headline 2 - Medium 4rem 16px

Headline 3 - / Medium 3.5rem 14px

Body 1 - Medium 4rem 16px

Body 2 - Medium 3.5rem 14px

Body 3 - Medium 3rem 12px

Body 4 - Medium 2.5rem 10px

Button 1 - Medium 4rem 16px

Button 2 - Medium 3rem 12px

#5340FF

Primary

90

80

70

60

50

40

30

20

10

05

Secondary

#000000 (90)

90

80

70

60

50

40

30

20

10

05

Background

#FFFFFF

Success

#339929

Error

#B80409

Warning

#FFD518

Reflection

Great design balances aesthetics with real user needs.

Be flexible in the design process. Focusing on the actual needs and priorities of users, ensuring the design is both technically sound and user-centric. Adapting to the changing requirements and feedback from users, creating a product that truly addresses their pain points

Hi! This is the bottom.

© Josh Lu 2024

v2.0.0

Aug '24